Introduction
The program minimizes repeat work, improves customer satisfaction, enhances reliability, optimizes efficiency, and helps sustain a strong reputation within the solar industry.
1. Safety & Respect
2. Quality Products & Services
3. Efficiency
4. Organization & Accountability
5. Adopt New Technologies
Our Quality Control Begins With Values
Sustineo’s core values provide the foundation to our quality control and quality assurance program. This foundation fosters our ability to implement high effective practices. The pursuit of our values create a culture of analyzing data, identifying problems, and making informed decisions to improve upon what we deliver to our clients.
Key Elements
The three main elements of Sustineo’s quality control program are due diligence & strategic planning, client coordination & regular updates through software, and 3rd party performance verification.
Due Diligence & Planning
Defining quality standards, setting quality goals, and creating a quality management plan.
Client Coordination & Reviews
Implementing processes and procedures to prevent defects and ensure adherence to quality standards.
Inspections, Testing & 3rd Party Acceptance Verification
Executing inspections, testing, and measurements to identify the installation of solar assets.
Process Control Through Software
Standardized Processes & Repeatability
Independent Checks & Inspections
3rd Party Verification & Acceptance
Quality Control Methods
These methods and processes are the core of our Quality Control Program. They are incorporated into the 12 stages of our program.
Program Overview
These process provide Sustineo with an organized, repeatable, and proven processes for delivering high quality solar assets to our clients:
1. Due Diligence
(Elec, Struct, Roof, IX)
2. Engineering & Permitting
(30, 60, 90%)
3. Procurement
Planning
4. Safety, Staging, Software
& Records
5. Project Kick-Off
Plan
6. Mobilization
& Setup
7. Construction
& Oversight
8. Inspections
& Reviews
9. Commissioning &
Testing Plan
10. Acceptance & Verification
with Client
11. Demobilization
12. Project Closeout
Plan
Quality Control Methods
Statistical Process Control (SPC)
PC involves using statistical techniques to monitor and verify production of our solar assets. It focuses on collecting and analyzing real-time data to detect under performance early in the solar asset’s operational life. Capacity testing, statistical analysis and R-charts, are commonly used in SPC to visualize performance data and identify patterns or abnormalities even if an asset is installed correctly.
Scope & Specifications Defined
Working closely with our clients to define scope, exclusions, and clarifications helps set projects up for success for on-time delivery
Client Collaboration & Coordination
Using multiple software platforms and providing full transparency into project documentation allows all stakeholders to see current project status at any time.
Inspections to Verify Scope & Quality Assurance
Inspections occur throughout the project using separate internal teams to confirm quality control. All inspections are recorded in our software for review.
3rd Party Capacity Testing & Verification
We utilize a 3rd party to verify project performance once quality control is complete. This process allows for another set of eyes to confirm success.
Quality Control Methods
Total Quality Management (TQM)
TQM integrates quality control across the organization, involving all employees in improvement initiatives and fostering a culture of continuous learning. It emphasizes customer satisfaction, process improvement, and the use of quality tools to enhance organizational performance.
Focus On Customer
Continual Improvement Training & Apprenticeship
Communication
Decision-Making Based On Facts
Employee Involvement
Process Centered
Integrated System
Strategic and Systematic Approach
Quality Control Tools
Quality Control Tools
Checklists ensure step and criteria compliance. Standardize processes, reduce errors and improve consistency. The software and their corresponding uses are used in each of the quality control states for effective optimization. Adopting new software technologies, helps Sustineo scale and provide increased efficiencies both internally and externally to our clients.
| Safety Inspections | Process Control | Drawings & Photos | Time Management | Statistical Analysis | |
| Software & Record Keeping | |||||
| Site Docs | ✔ | ✔ | |||
| Scoop | ✔ | ✔ | |||
| Procore | ✔ | ||||
| Sage 100 Contractor | ✔ | ✔ | |||
| Capacity Testing (3rd Party | ✔ | ||||
| AlsoEnergy + System Model (Tracking) | ✔ | ||||
